# Credentials

<mark style="color:blue;">Home page > WebAssist > Credentials</mark>

To obtain the necessary credentials from CleanDesk AI, click on the **Generate Credentials** button, as shown in the screenshot below:

<figure><img src="/files/7NkFK4LNwBVVWssWLyPx" alt=""><figcaption><p>Click on Generate Credentials to obtain your CleanDesk AI credentials</p></figcaption></figure>

After clicking the **Generate Credentials** button, your credentials will be generated and displayed as shown in the sample image below:

<figure><img src="/files/NKhg8C3UFJq8GXofI3N7" alt=""><figcaption><p>Your CleanDesk AI credentials will appear on the screen, but only once</p></figcaption></figure>

**Please note that we do not display your secret API keys again after their generation. For security reasons, we must reset the APP Key to view it.** You will need to change your keys on the client side if you reset them. Avoid resetting unless you are sure it is necessary, and ensure that you change it on the client side.

<figure><img src="/files/AZfW43HET5g1xyfixPFt" alt=""><figcaption></figcaption></figure>

If you are sure that you wish to reset your App Key, select the check box where it says **YES I WANT TO RESET** and click on the **Reset App Secret** button to confirm. Your new App Key will then be displayed on this page. Remember, this will be displayed only once, for security reasons.

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