> For the complete documentation index, see [llms.txt](https://docs.cleandesk.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cleandesk.ai/customer-relationship-management-crm/customers.md).

# Customers

Customers are individuals who have created an account on your website to access your services. All registered customers are displayed within the "Customers" section.

**Adding New Customers**

* **Manual Addition:**
  1. Click the **New Customer** button.
  2. Fill out the required information in the form.
  3. Click the **Add** button to save the new customer.
* **Importing Customers:**
  1. Click the **Import** button.
  2. Click **Click to Upload** to select your CSV file.
  3. Click **Submit** to import the customer data.
  4. Download the *Sample.csv* file for the correct CSV format.

**Customer Management**

* **Customer Details:**
  * Click the "View Details" button to see a customer's complete information.
  * Click the "Edit Details" button to modify their information.
  * Set credit limits and specific conditions for individual customers.
* **Customer Status:**
  * New customers are initially set to "Unverified."
  * After verifying a customer's information, click **Verify Customer** to update their status.


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