Widget in WordPress

This documentation will provide step-by-step instructions on how to integrate the CleanDesk AI Chat Widget into your Wordpress website

User Manual: Installing CleanDesk AI WordPress Plugin

Step 1: Download the Plugin Zip File

  • Visit the CleanDesk AI website and navigate to the downloads section.

  • Locate the WordPress plugin and download the zip file to your computer.

Step 2: Login to Your WordPress Admin Panel

  • Open your web browser and enter your WordPress website's URL.

  • Enter your username and password to log in to the WordPress admin panel.

Step 3: Install the Plugin

  • In the WordPress admin panel, navigate to the "Plugins" section and click on "Add New."

  • Click on the "Upload Plugin" button.

  • Choose the CleanDesk AI plugin zip file you downloaded earlier and click on "Install Now."

Step 4: Activate the Plugin

  • Once the plugin is installed, click on the "Activate" button to activate the CleanDesk AI plugin.

Step 5: Configure the Plugin

  • After activating the plugin, navigate to the CleanDesk AI settings page.

  • Generate an App Id and App Secret by visiting www.cleandesk.ai/settings/credentials.

  • Insert the App Id and App Secret in the plugin settings and save the changes.

Step 6: Clear Server-Side Cache

  • To ensure the plugin works correctly, clear your site’s server-side caching.

  • Navigate to Settings > Hosting Configuration > Cache and clear the cache.

Step 7: Test the Integration

Visit your WordPress website and ensure that the CleanDesk AI Chat Widget is visible and functional. Test the chat functionality to confirm successful integration.

Congratulations! You have successfully integrated the CleanDesk AI Chat Widget into your WordPress website. If you encounter any issues, refer to the CleanDesk AI documentation or contact CleanDesk AI support for assistance.

  • The CleanDesk AI plugin is now installed and configured on your WordPress site.

  • You can now use the plugin to automate customer inquiries, requests, and complaints on your website.

This concludes the installation and configuration of the CleanDesk AI WordPress plugin. If you encounter any issues during the installation process, please refer to the CleanDesk AI documentation or contact support for assistance.

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